The Employers' Association

The Employers’ Association (TEA) is a not-for-profit employers’ association, formed in 1939, with offices in Grand Rapids serving the West Michigan employer community. We help more than 600 member companies maximize employee productivity and minimize employer liability through human resources and management advice, training, survey data, and consulting services.

TEA is in the business of helping people. This blog is intended to address human issues, concerns and the things that impact people - be they self-perpetuated or externally imposed. Feel free to respond to the thoughts presented here, for without each other, we are nothing!

Monday, April 24, 2023

THE TRANSFORMATIONAL WISDOM OF GREAT LEADERS

Our metrics-driven society is afloat with facts, data, and information yet it seems that critical thinking skills – those that look forward towards things that have not yet happened but could potentially be avoided if anticipated – are quickly disappearing. We read newspapers (sometimes), watch news (occasionally), page through magazines and check out our electronic news feeds (AND Meta, texts, TikTok, X Corp or other resources) constantly – as we seek stories and interpretations on what is happening (frequently before it happens) throughout the world. We know if a disaster has occurred, if the price of gas is about to rise, what is happening in Washington, who is dating whom, and what the best pet might be BUT we have difficulty applying our wealth of information to un-related circumstances or to identify a resolution to issues not yet experienced. Many can memorize facts but far too few can ask the “right questions” that would allow for the formation of a “best” solution when presented with a new challenge.

Our thirst for facts and comparisons often forces us into seeking answers before fully formulating questions. We want solutions – NOW – without a moment’s hesitation…based on how our tracking SAYS something has been resolved in the past rather than seeing how it COULD be handled going forward. We seek stories with tightly wound endings rather than events that have yet to unfold. We find interest in other’s problems and accept another’s interpretation of the facts as being “gospel truth” rather than digging into a story and coming to our own conclusions. Good news and success are not as important to many as are bad choices and their potentially tragic results. News that “sells” must be entertaining (and often CREATED or ENHANCED) to capture our imagination. We want to be entertained (rather than understood), agreed with (rather than challenged) and provided for (rather than providing for others). It seems that the application of information to create a viable solution – taking the risk required to make a difference by being different – is no longer a desirable characteristic. Impatience and intolerance have become the driving factors in “effective” communication with the analysis of data and deliberate actions due to those findings being minimized in value due to the urgency with which actions are seen to be implemented.


Our senses seem overly stimulated by details, information, and opportunities yet we rarely take the time to identify issues before advancing untenable solutions when pressured by unrealistic deadlines. We run before we walk – oblivious to the fact we might fall – our impatience ruling the day. We often ignore the fact that the efforts of others who came before us (whose results are driving our metrics) acted in different times and different places. We relegate the experience of others (both wins and losses) to a silent historical chart or graphic that tends to (but should not necessarily) rule the day rather than including their insights into our ongoing thought processes as we apply their experiences into a new solution. We pursue the improbable rather than finding comfort in the reality of “what is” and extrapolating it into that which has not yet become – far too often leaping ahead without thought or direction rather than moving slowly (and steadily) forward. We tend to “fire” before we “get ready,” or shoot before we aim (hoping that if we “shoot” quickly enough in the right general direction we are bound to hit something).

It really does not matter which path you take if you are lost as when you do not know where you are going nor from what you are moving, any progress is better than none at all. In order to transform knowledge into wisdom we must take the time to analyze the information around us – to make decisions count by identifying a destination before moving from one situation to another – and planning where you want to be before leaping from the frying pan into the fire. One will rarely fail if they do not establish goals – yet success hinges upon the creation and attainment of targets and the accomplishment of individual dreams. Little credit can be taken for unanticipated results generated through unplanned actions, however, so Leaders must take a stand then act upon it based on the information they have available at the time – being willing to change their mind should circumstances change. In order to demonstrate wisdom, one must take the time to become aware of what those around him/her are thinking, are capable of doing and are willing to act upon for only then can one individual motivate others to leverage the abilities of many to accomplish what might seem on the surface to be impossible.

Great Leaders study, learn, analyze, and apply before charging headlong into an appointment with disaster. When one analyzes the information around them and applies it to their own individual circumstances, they will be able to leverage their knowledge to make wise decisions rather than blindly following the thoughts, suggestions, or considerations of others. Reach up as you reach out – the world is awaiting your curiosity. One must learn to fully develop creativity, leadership potential and team-building skills – then overlay those attributes upon the information available and the timeframe in which one must act – when making decisions or setting directions. In life, at work, OR within personal relationships, those unique individuals able to meld history (metrics) with possibilities (potential) to establish a planned alternative will regularly transform knowledge into the wisdom needed to lead (and thrive).

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