The Employers' Association

The Employers’ Association (TEA) is a not-for-profit employers’ association, formed in 1939, with offices in Grand Rapids serving the West Michigan employer community. We help more than 600 member companies maximize employee productivity and minimize employer liability through human resources and management advice, training, survey data, and consulting services.

TEA is in the business of helping people. This blog is intended to address human issues, concerns and the things that impact people - be they self-perpetuated or externally imposed. Feel free to respond to the thoughts presented here, for without each other, we are nothing!

Monday, September 19, 2016

PERSONAL OBSERVATIONS AND AXIOMS ABOUT LEADERSHIP (AND LIFE)…


…from my recognition that life is not a spectator sport that can be lived from the sidelines.  I hope you can find validation and confirmation from these observations – and are empowered to add your personal axioms as comments after you have read mine.

There is no limit to what we can accomplish when we seek results and conclusions rather than recognition and credit. 

We gain much from life when each step is celebrated as an accomplishment rather than celebrating only upon reaching the goal at the end of our journey.

You cannot fulfill another’s dream nor find peace in reaching another’s expectations.  Far too many limit themselves to “what must be done” without seeking “what might be possible” – accepting “what is” as a destination rather than a temporary resting place upon the never-ending road to an ever-changing reality. You will never rise higher than you expect yourself to rise nor fall lower than you allow yourself to fall.

When we imagine that which is incomprehensible, seeing it as not only achievable but viewing it as a foregone conclusion, we can accomplish those things once believed to be impossible.

Dreams are thoughts not yet realized – aspirations not yet brought to fruition.  We can live life without dreams but cannot embrace its full potential without first visualizing what we want to become then dreaming about what we wish to accomplish.  Rather than living the life that others might establish for you, live your dreams – risking more than other might think wise so that you can accomplish more than others might believe possible.

When seeking change it is important that we run towards opportunity rather than away from failure.

When initiating change it is your responsibility to SELL an idea, not someone else’s responsibility to 
BUY the concept.

When seeking to initiate change we must recognize and accept that the long-term gain our short-term pain might produce is more desirable than the ramifications (and comfort) of our complacency.

We must recognize that before we can move from “what we have” to “what we hope for,” one journey must end before another can begin.  We must acknowledge that before we can take a new path towards a yet-to-be determined destination we must abandon the old and familiar roads that have taken us safely to places in which we have found comfort.  All change begins with the deliberate consideration of an intentional action that, if acted upon, will forever alter where we are as it redefines where we are going.

In order to accomplish anything of significance in life we must establish goals and expectations – for unless we determine where we wish to “end” our journey it is difficult to know how far we have come or how much longer we must travel.

Words describe what one wishes to accomplish – actions (and results) define success.

Our emphasis should always be upon recognizing and rewarding accomplishment rather than rewarding recognized effort.

Gaining respect and credibility in the eyes of those one leads is far more important than trying to befriend them.

Saying what you mean – then doing what you say – are two of the greatest attributes a leader can possess.

Imagine living in a glass house – where everything we say or do is open for critique and criticism.  Nothing is “secret” or “private” when it comes to the choices we make or the actions we take.  Such is the reality of leadership – and the tremendous weight of responsibility placed upon a leader’s shoulders by those looking up to him or her for guidance.

Leaders must recognize that their actions speak far more loudly than do their words.  As a child I was taught that “seeing is believing.”  Never was I told that “hearing makes things right.”  Those around you form their perception of who you are by what you do and how you act NOT by the things you say about yourself.  We cannot expect loyalty, efficiency and productivity from employees if we do not demonstrate it through our own actions.  Leaders would never ask others to do what they would not (and have not) done themselves.

In order to make a difference in life you must be willing to be different.  You cannot remain “one of the crowd” doing things the same way they have always been done if you expect to accomplish great things.

It has been said we should lead, follow or get out of the way in life.  Perhaps the most critical of these is the last – for if you are not an active part of the solution through your leading the charge or participating in the process, you become a significant part of the problem by obstructing the progress of others.


Leadership is much like life – fulfillment comes to those that recognize opportunity, identify alternative courses of action that will alter or modify unacceptable results then intentionally take action to initiate change.  May the pathways you choose lead you to safe passage as you seek to make a difference in your own life (as well as in the lives you have been empowered to lead).  

Wednesday, September 7, 2016

THE CONVERGING PATHS OF CREDIBILITY AND INTEGRITY



Choosing right over wrong, ethics over convenience, and truth over popularity are seemingly difficult benchmarks to achieve in life.  Business leaders must continually use consistency, fairness and equity as the litmus test for decisions they make in regards to product offerings, finances and employee-related issues.  Employees (or those seeking work) must identify and present truth over fiction, reality over desires and an honest appraisal of what they can do over what they feel they could be capable of doing when seeking advancement or fulfillment.  Individuals within successful relationships must remain open and honest with communications, fair and reasonable in expectations and willing to both express “wished for” outcomes and accept compromise to achieve mutually beneficial results.  Far too many of the ethical shortcomings in today’s world have their roots in a lack of transparency – people or business seeing what they can get away with rather than doing what they know is right or speaking in one manner while acting in another – as they seek the fulfillment of self-serving values.

Supervisors (or individuals within their personal relationships) often find themselves in trouble when they communicate a partial truth, remain silent on an important aspect or condition, or fail to tell the “why” when issuing instruction or correction.  Communicating partial truths to different people – even if what is being said is not a lie but rather just part of the story – can compound itself by allowing stories to become mixed during ongoing communication or to fully materialize when people talk to each other about what you have said.  If an individual is being criticized or verbally attacked and you are in a position to intercede with “the rest of the story” that might make the berating stop but you choose to say nothing, silence can broadcast a lack of integrity more loudly than words could ever manage.  Directing rather than explaining – particularly if there appears to be inconsistency or a lack of consideration for others in the orders – can reduce credibility and integrity within a leader, partner or friend.  Honesty and integrity must be the benchmark of all communication – fairness and equity the litmus – for an individual to earn and maintain respect in their personal OR professional life.

Our environment and those we are with change frequently but our value system – our ethics – cannot drift upon the winds if we are to remain an anchor to those around us.  In order to be a contributing part of the solution rather than a significant part of the problem, our values must serve as a rock-solid set of principles to establish and guide proper conduct. This set of principles should ALWAYS influence our decisions and choices, outwardly determining our actions, if we are to express integrity and establish credibility.  Unless our exhibited actions are natural expressions gained through training, experience, and an application of closely held principles, those depending upon us for guidance will lose confidence in our choices and become fearful of our leadership decisions.  When faced with difficult decisions, we all must make choices that are well thought-out and that lead to a planned “end point.”  When given a choice, far too many individuals take the path of least resistance rather than taking “the high road” wherever it may lead.  “Integrity” is not an object we can seek nor a destination we can find, it is the glue that holds successful human interaction together – a path to follow as we seek to find meaning and fulfillment in our everyday actions.  Integrity is the “high road” upon which we should travel as we build meaningful, trust-filled relationships.

In order to avoid being more “stubborn” than “purposeful” we should be prepared to change our mind (and potentially our choice or direction) should the situation around us OR the facts upon which our initial decision was based be significantly altered.  The only thing that is certain in life is change – not the direction of change nor the likelihood of controlling change, only the knowledge that change will happen – so we must be prepared to manage it.  Leaders often find themselves in a position to make or break relationships, ensure the success of a venture or institution, or cause the realization or the destruction of dreams with every decision they make.  Good leaders typically thrive on “making a difference,” quietly accepting praise for a job done well (often spreading it graciously over the efforts of a team) while assuming blame for things that went wrong (often sheltering “the team” from outside criticism).  Great leaders build credibility through the transparency, consistency, predictability and integrity of their words and actions.

Thursday, September 1, 2016

BE A PATH MAKER RATHER THAN A PATH TAKER

Have you ever met someone who sets a course in life based on how many others are doing the same thing?  Rather than identifying problems, investigating root causes and intentionally setting into motion the actions that would resolve issues in an individual and/or unique way, the path of least resistance is chosen as these individuals travel upon roads that others take and make “safe” (commonly acceptable) rather than “right” (based on fact rather than the opinion of others) decisions.  Perhaps it might be better (though possibly more difficult) to seek individuals who seems to consistently and continuously “take the high road” in the way things are done and choose the path less traveled (rather than the path of least resistance) when making decisions – for knowing (and associating with) such a person will invariably lead to success.

Far too many people diminish their potential by following the crowd (doing what is “right and prudent”) rather than following their own beliefs.  They seek popularity (or at least acceptance) rather than standing strong on their own values, judgments and decisions.  They choose to blend into the majority rather than the criticism that standing alone often brings.  They accept that things are as they should be rather than seeking what could be possible if established systems and familiar processes were to be challenged.  The “throng” tends to validate itself by thinking, “We are no different than anyone else – the same as all others with whom we associate” rather than believing, “We are all unique individuals whose potential is limited only by our individual actions and behaviors.”  The attacks our society mounts against individuals seeking to make a difference through non-conventional methods or untested thoughts and processes are often enough to discourage all but the brave to forge their own path.  By homogenizing our unique characteristics into a single melting pot that can be universally accepted by all, “the many” seek to stifle the ability of all but a rare and outspoken few to make a difference in the world.  Allowing this to happen – either explicitly through participation or implicitly through acceptance – diminishes one’s ability to think, act and contribute in a meaningful way.
  
Following the crowd is easy.  Anyone can do what others accept, go where others are going, act as others act and find a sense of community by blending in. Travelling familiar roads and doing things the way they have always been done can take the bumps and turns out of our journey BUT when we do things as they have always been done we can expect nothing more than has already been accomplished.  When we move forward by focusing upon where we have been and what we have done we cannot truly see where we are going or what might be accomplished.  While teaching our granddaughter to ride a bicycle I found myself telling her to “look where she is going rather than watching where she has been” if she seeks to achieve success without falling – an axiom that should apply to all we say and do in life but is often abandoned as we seek acceptance and validation by others.   Only when we accept that much can come from seeking a different reality than that chosen by the crowd will we realize that loss can become gain, failure can breed success, and the decision to stop can be either a conclusion (accepting that what is will always be) OR a new beginning (failure is a detour rather than a dead end on the road to success).  Followers of a crowd tend to accept the group’s destination as a place to land while those seeking to make an individual difference often build their future from the stopping point accepted by others as being “good enough.”

Too many supervisors seek acceptance from those they lead rather than striving to earn their respect.  Too many parents seek to be friends with their children (and their acquaintances) rather than role models.  Too many teachers want to be “liked” by their students rather than viewed as being “tough but fair.”  Too many of our political leaders make decisions based on polls that measure what the majority think they should do rather than doing what might negatively impact the majority IF a decision or course of action might be best for the values (and sustainability) of our nation.  When forging a path using our personal strengths, values and character we tend to lean towards greatness in all that we say, do and accomplish.  Alternatively, when we try to make ourselves look better by pulling others down – making ourselves look good by tarnishing another’s reputation or diminishing their abilities – we often find ourselves travelling upon roads fraught with hazards, pot holes, barricades and dead ends. 

What kind of transformations might take place in our nation (and in YOUR life) if more decisions were made (and courses of action taken) driven by “rather than…” thinking?  What might YOU be able to accomplish – what potential might you be able to realize – were you to “march to your own drummer” and forge your own path rather than listening to (and following) the music made by others?  You will know (and be able to realize) your true potential ONLY should you choose to accept the risk and opportunity that individuality brings – leaving behind the comfort, support and (often) false security that being “one of the crowd” provides. Only those choosing to be path makers rather than path takers can truly rise to the top.