The Employers' Association

The Employers’ Association (TEA) is a not-for-profit employers’ association, formed in 1939, with offices in Grand Rapids serving the West Michigan employer community. We help more than 600 member companies maximize employee productivity and minimize employer liability through human resources and management advice, training, survey data, and consulting services.

TEA is in the business of helping people. This blog is intended to address human issues, concerns and the things that impact people - be they self-perpetuated or externally imposed. Feel free to respond to the thoughts presented here, for without each other, we are nothing!
Showing posts with label Individuality. Show all posts
Showing posts with label Individuality. Show all posts

Thursday, November 6, 2014

DO YOU HAVE A PERSONAL MISSION STATEMENT?

Every organization must have a mission – a vision – a reason for “being.”  Unless an organization exists to fulfill a specific (and necessary) purpose – to produce a product or provide a service – it will not survive. Unless consumers or a market segment needs a product or service (it has, creates or enhances value), the best or largest “supply” in the world will not be “in demand” enough to justify its ongoing presence.  Though a business can (and does) impact society by providing jobs, work is a necessary part of the process of producing results NOT the result of an organization’s efforts to create meaningful activity.  Work without purpose may keep an organization busy (for a time) but will not produce the income needed to sustain its activities.  An organization will not be able to attract and retain employees unless it can clearly and definitively communicate what kind of work is expected to be done, how “success” will be measured and how results will be rewarded.  Without a mission, an organization cannot focus its resources towards the accomplishment of an identified purpose, choose the direction it should go or qualify the decisions it must make as it establishes itself as being a vital and contributing part of the business community.

In order to be effective, an organization’s mission statement must clearly (and concisely) define why a business exists, what it does, and (sometimes) who it serves in a way that can be easily remembered and communicated by all involved in its accomplishment.  Nike has established the phrase, "To bring inspiration and innovation to every athlete in the world" as its mission statement – implying what it does by who it serves.  "Our mission: to inspire and nurture the human spirit one person, one cup and one neighborhood at a time" is the stated purpose of Starbucks Company, never mentioning coffee but referring to the inspirational experience it hopes to provide.  Coca Cola’s mission, “To refresh the world - in mind, body and spirit; To inspire moments of optimism - through our brands and actions; To create value and make a difference everywhere we engage” states what the company does without ever saying what it produces.  Kohl’s mission, “To be the leading family-focused, value-oriented, specialty department store offering quality exclusive and national brand merchandise to the customer in an environment that is convenient, friendly and exciting” says what it is without limiting itself to any one particular product or brand.  The Employers’ Association’s mission is “To provide practical Human Resource solutions to West Michigan business promoting operational excellence and sustainability,” defining what we provide, to whom it is provided and what our service is intended to accomplish.  While no two mission statements are the same, each successful enterprise must be able to state why it exists by communicating what product, service or value is being provided in a way that people understand – and can hopefully easily remember when a need materializes.

Individuals often accept that business needs a mission – a purpose and reason to exist – but fail to transfer that essential reality to their own lives.  In order to establish value in ourselves, everyone needs to establish a PERSONAL mission statement to guide individual actions, efforts and activities.  A personal mission statement is a bit different from a company mission statement, but the fundamental principles are the same – it provides clarity and a sense of purpose.  It defines who you are and how you will live. When we drift without purpose towards an unidentified objective, we will take a long time to accomplish nothing.  While we cannot miss a target unless it has been clearly identified and posted – cannot fail unless we establish goals and objectives – life without purpose becomes meaningless.  A sailboat needs a sail (to capture the wind) and a rudder (to set a course) if it is to move forward.  It needs a keel to stabilize its journey and an anchor to hold it in place during times of rest.  Though there are many parts and pieces that work together to make a sailboat move ahead, unless a destination has been identified and deliberate action is taken to move towards it, the best wind, the most favorable seas and the mildest conditions will be wasted unless a “reason to sail” has been established.  Unless we (personally) know what we wish to accomplish through the actions we take and the decisions we make, we will never learn what we need to know (do or understand) in order to add value (to ourselves, our friends or our society) as we seek to make a difference in this life.  We must dedicate our actions, our efforts and our thoughts towards the accomplishment of SOMETHING if we hope to accomplish ANYTHING.

Writing a personal mission statement offers the opportunity to establish what is important, often allowing us to make a decision to stick to it before we waste energy and resources without knowing where we might want to go.  As we establish a personal mission statement, we should seek to ask the right questions rather than trying to provide the correct answers – to expand our horizons to regions we have not yet explored rather than limiting them to our “known and comfortable” universe.  An individual mission may be as simple as “I will make a difference in all I say or do,” or “I will live everyday with Integrity and vow to make a positive difference in the lives of others utilizing my knowledge for the good of all people.” It may a “short term” objective like, “I will complete my education so that I can pursue a new career.”  It may be as complex (and convoluted) as, “I will pursue knowledge that can, through intentional actions and experiences, be transformed to wisdom.  I will apply wisdom to advance myself (and others around me) while seeking and establishing new opportunities that add value to my life and my community.  I will never give up (though I may occasionally give in) while realizing all that I might hope or imagine myself to be.”   Make your dreams become reality by “memorializing” them in writing – by telling another about them so they can hold you accountable for their fulfillment.  However you wish to establish a personal mission statement, consider Steven Covey’s reference in First Things First – that it must connect your own unique purpose with the profound satisfaction that comes from fulfilling it.  Life fulfilled is life worth living!

Wednesday, September 4, 2013

RULES OF ENGAGEMENT

Life is full of opportunities, challenges, suggestions and directions – all working to guide our paths as we accomplish our daily activities.  While many have adopted “gems of wisdom” handed down through previous generations to help guide their actions, influence their decisions and help establish their sense of values, over the years (along with the “golden rule” and other biblical principals) I have developed several concepts that help mold my personal decisions (that I have listed below).  When we feel we “have arrived” and know it all – when we can stop learning and coast through life with the knowledge we have accumulated – is when we actually stop living and begin only to exist.
  • If given the option of doing something right or doing it quickly, choose doing it right. 
  • Do not make a decision until (and unless) you are willing to accept the consequences of your actions.
  • Newton had it right – every action results in an equal and opposite reaction.  Do not act
    without considering what will change, who will be effected and whether more good than bad will be brought into play.
  • Life is not an isolated event having one beginning and one end.  It is a series of starts and stops
    – of new beginnings arising from short-term plateaus rather than of abrupt endings without thoughts of continuation.  If you do nothing else in life, enjoy what you do.  If you seek nothing else from life, seek what you wish to accomplish.  Should you ever feel that “all has been said” and “all has been done,” run quickly from where you are – get back onto the circle of life where every end is but the beginning of something new and different.
  • Spending time to improve ourselves often provides an immediate return.  Spending the same time to improve others pays dividends in the future that are incalculable to us today.
  • It is better to live life without fearing death than to fear death so much that you fail to live life. 
  •  Life is full of activity and of rest – of visions and of voids.  Refresh during times of rest so you
    can accomplish much during times of activity.  Perhaps more importantly, make sure no void ever goes unfilled.
  • When you say things without worrying about how they will affect others you build a ceiling that limits how far you may rise.  When you say things without caring how they affect others you reduce others so that you might easily rise above them without having to elevate yourself.  Only when you rise with the help and assistance of others will the sky be your limit.
  • Turning out the lights indicates closure on things we have accomplished.  Reaching for the stars exposes new opportunities we have not yet seen.  I would prefer spending my time looking into the light than staring into the darkness.
  • When reaching out to help others, make sure you provide the tools they need to accomplish great things rather than only the great things they want.  All your help and efforts become but a disservice if an individual receives “the world” without learning how to achieve (and maintain) greatness through their own efforts and abilities.

Please feel free to reply to this list with additional insights and “rules of engagement” you rely upon to help develop your actions, interactions and attitudes.

Tuesday, June 18, 2013

The Keeper and His Sea…


The Beach is quiet now…
Her sun-worshippers long gone, abandoning Her as the warmth of summer left making the days cold and desolate...
Builders, having constructed their dreams within Her shifting sands…
now returned to their classrooms…
Lovers, having gone their separate ways after making promises to meet again when summer returned…
The gulls, so active during the short season…
now gone in search of a more bountiful harvest.
Leaving only the Keeper of the Harbor - the Guardian of the Shore...
to look after the Sea…

He stands…cold and alone…seeing Her in a different light than those who see only Her summer-time joy as
they seem to pass over Her beauty…
Differently than those who feel but the warmth of Her surface, while passing over the depths of Her soul…
He stands facing the tempest of an autumn storm…
Feeling the biting cold of Her loneliness as She lashes out at the confines of Her reality…as She struggles to
find Herself within the cold, gray dawn…within the expanse of Her emptiness…
He sees Her troubled, turbulent waters as She wakes from the comforting calm provided by night’s shroud of darkness…
Only to face but another day of restless searching...
for a Keeper to understand Her soul...

He treads gently upon Her shores, as though in a sacred temple, feeling Her strength as he walks, sensing Her cries for one who understands Her…soothing her suffering with his presence...
He falls to his knees…absorbs her pain...shares Her suffering…immerses himself within Her sorrow…
then joins in Her confusion as they both seek the same silent peace…
Quietly...solemnly...in an eerie, compassionate moment, they celebrate their freedom…
Before She returns to her solitary essence…
He rising with Her upon the strength of Her tide - immersed within Her reality - becoming one with the power of the Sea.

He pours himself upon Her surface…casts himself into Her depths…walks blindly towards Her
outstretched welcoming arms…
He buries himself within the deep, dark, comforting confines of her waters…
Where the Two become one, beneath Her surface…within Her soul…united together…
Forever…within the comfort of Her depths…finding peace within Her turmoil…enclosed within the safety of Her endless soul…
No longer tortured by the desperate taunting of the consuming storm…
Never again distracted by the seasonal squatters who occupy Her shores…
Forever at rest…the Keeper and his Sea...












Monday, April 1, 2013

SHARE YOUR LIFE - REALIZE YOUR DREAMS

We share much with others in this life. We share the things we do, the air we breathe and the places we visit. We share our accomplishments whether they bring us success or result in failure. We share relationships and possessions. We share our thoughts when we converse. We share our families, our friends and our acquaintances with others. Sharing our workload and the results of our efforts has become the norm in business. Working as teams to share tasks that magnify our individual contributions by blending them with the unique gifts others are given to accomplish collectively much more than could have been completed on our own has become the mantra of workplace efficiency. With such an emphasis on sharing, however, what is truly “our own” in this life shared with others through common ground, shared existence and team-based accomplishments? Perhaps we need to look no farther than our dreams to realize what is – and what always will be – uniquely and individually ours.

Dreams are thoughts not yet realized – aspirations not yet brought to fruition. Dreams are the basis of our goals and the foundation of our good intentions. We can live life without dreams but cannot embrace its full potential – become all that we can hope to be or realize all that we might wish to accomplish – without first visualizing what we want to become or what we desire to do within the lifetime. Those that perform to the standards and expectations of others often become great contributors as they add value to society. Those that identify their own aspirations and work towards those accomplishments while they benefit the greater good will not only add value to society but also open new horizons and identify new paths that can serve as stepping stones to a new and unrestrained future. To dream, however, we must be willing to move from the safety of our “present” towards the unknown opportunities of a “future” that have yet to be fully realized.

Dreams are not the “substance” of life – they are the icing on life’s cake. They are not the “why” that people ask when confronted with an unknown or unanticipated situation – they are the “why not” that people willing to roll with the punches as they move forward continuously embrace. We can expect to accomplish more than others think possible only when we risk more than others think is safe or dream more than others think is practical. When we care more than others think is wise we may begin to realize that our dreams are more important than walking lockstep within the expectations of others.

While we share much in life with others, we rarely share more than the things we are able to easily do or accomplish. We are hesitant to share our fears – or to open ourselves to the possibility of failure. If we were to share our dreams with others – to both seek their assistance in accomplishing them AND to hold us responsible for bringing them to fruition – what more could we hope to realize? When we settle for that which comes to us easily, we become “adequately mediocre.” Seek excellence – and personal satisfaction – by dreaming of all you could wish to be while striving to achieve all you could wish to accomplish. Rather than living the life that others might establish for you, live your dreams – risking more than others might think wise – so that you can accomplish more than others might think possible.

Monday, March 4, 2013

CHANGE YOUR ATTITUDES AND INITIATE ACTION TO MAKE A DIFFERENCE

Far too often we become disillusioned with what we have – seeking other rewards or greener pastures – without first identifying OUR OWN role in the disappointment we feel. People confronted with occupational crisis or personal catastrophe rarely ask themselves what they did (or did not do) to contribute to their situation. We tend to walk away from problems by blaming others rather than facing the reality that our own actions or decisions may be (or have caused) a major share of the problem. We turn our backs on relationships that have cooled rather than trying to feed the fire only to find that the smoldering embers we thought had died can often provide a much hotter flame when fanned than the roaring fire built and fed with kindling. We walk away from jobs in which we have proven ourselves to seek the opportunities provided by an unknown employer – often running from what we are leaving behind rather than anxiously seeking what we are about to find.

Some people seek something for nothing – asking not what they can do to contribute to the well-being of others but rather what others can do to elevate their own well-being. They expect others to provide for them – be it income, a job, an opportunity, comfort, warmth, security or a plethora of other things. They seek all that others have without working to possess it. They want all that others enjoy without saving or investing the sweat equity needed to earn it. They want all things possible handed to them without putting forth the effort needed to initiate change. Rather than lifting themselves up they seek to bring others down – to take what they feel they deserve from the efforts of others rather than contributing to what they receive through their own initiative. They seek change and acceptance from others when they have failed rather than trying to lift themselves up after acknowledging and owning their shortcoming. These people are part of the problem with this world rather than part of the solution – part of the illness we fight rather than part of the cure.

Some people seek to build upon “what is” as they pursue what is not yet theirs – often seeking to realize things or situations not yet fully imagined. They see life as opportunity rather than entitlement. They may fall two steps back with every step they take BUT never stop moving as they seek to accomplish their clearly established goals. These people accept responsibility for their actions should they contribute to failure, either learning from the mistake so that it will not be repeated or correcting the problem by addressing their individual shortcomings. They see a relationship as a living, breathing organism – something that needs to be nurtured through constant attention and feeding rather than allowed to drift aimlessly on its own without constant caring and sharing. They see our land of freedom and opportunity as a place where extreme individual efforts results in unprecedented reward – where nothing is outside the reach of those willing to work hard to bring possibilities to fruition. These people are part of the solution in life – part of what “could be” rather than rooted in “what is.” They seek (and eventually achieve) what is possible rather than being content to live out the probability that life holds for those willing to wait for what may eventually come.

In order to MAKE a difference in life, you must be willing to BE different. You cannot remain “one of the crowd” doing things the same way they have always been done if you expect change. If you feel the world owes you something you do not currently receive you should look to see what effort you have invested to deserve the reward you seek. If you think others are receiving the rewards you deserve you should try to duplicate their investment or replicate their efforts so you, too, might generate a favorable return (rather than expecting it to be provided to you by another).

Your future lies firmly within your own control, but the picture it holds may be vastly different based on where you cast your vision. Those looking over their shoulder tend to live in the past – finding comfort in what was but never realizing what could be. Those seeing their present as all they could ever need or want will rest on their accomplishments without reaching out to grasp the attainable rewards that might not yet be available. Those casting their vision forward – seeing the potential of where they are going as being well worth the risks – accept the challenges an unknown future presents as opportunities rather than threats. To make a difference, dwell upon “what was” only long enough to recognize the value your past contributes to the decisions you must make and the actions you must intentionally take to bring your future to fruition. Reach up as you reach out – lifting others with you as you climb the ladder of success – and the difference you make will be felt through all of time.

Tuesday, February 26, 2013

CELEBRATE INDIVIDUALITY

Books often celebrate being “the best” at whatever one does much more adequately than does life itself. Whether exhibited through sports or in celebration of creative expression, unique talents or gifts of individual achievement, people are fulfilled by the recognition they receive from others and (perhaps more importantly) from the satisfaction they derive from their own successes and accomplishments. Great books, however, rarely provide pure entertainment or escapism – they teach lessons through their insights and illustrations by providing examples of successful decisions (and the results of those choices) and the ramifications of poor decisions or inappropriate actions. We should pay attention to the lessons stories teach us as we chart a path – determine the directions we wish to take – as we travel through our everyday lives.

Some people seem able to accomplish any task, anticipate any challenge, and resolve any conflict without much effort. The Natural, a story about a baseball player born with raw talent to be the best before falling victim to his own success, leading to his discovery of truth and meaning in a life far different from that once imagined, epitomizes this type of individual. Very few “naturals” survive well in highly controlled environments, often labeled as “troublemakers” or “disruptive” within a structured workplace. Within relationships, “naturals” must develop opportunities to channel their gifts – be given chances to shine in the darkness – or they will (intentionally or inadvertently) reveal the inadequacies of those around them rather than building upon their intrinsic strengths. People must given the freedom to fail as they seek opportunities to succeed if they are to realize their innate abilities.

Identifying “naturals” can be a difficult task without providing an innovative environment that fosters (and rewards) an individual’s contributions through personalized (and meaningful) rewards. Without the freedom to expand their horizon, “naturals” often become bored (due to their ability to accomplish things easily), leaving them time to disrupt or disturb others. When you find a “natural,” celebrate your discovery by providing new and ongoing challenges that will allow his or her efforts to contribute to accomplishing things that will add to the “greater good.” If you ARE a natural, recognize that others may not think like you, experience life as you do, nor approach issues in the same manner – and that it is OK they are different. Remember that the broad parameters and boundaries you prefer might make tasks that are simple for you seem much more difficult for others who may have to remain focused on the “ends” if they are to establish the “means” to achieve results.

The Fountainhead details the struggles of an innovative young architect named Howard Roark striving for success on his own terms. Howard must leave the architectural program at college when faculty and administration member are unable to “mold” him into a “traditionalist” designing with columns, facades and acceptable concepts. Roark preferred to follow his own dreams – to design what he felt was unique and practical rather than what was seen as being functionally efficient others. Peter Keating, a classmate lacking Roark’s brilliance and love of architecture, gave his professors exactly what they wanted and graduated with high honors. In a masked celebration of creativity and individuality, Howard submits a radical new building design to a developer through the traditional Keating, seeking animosity in exchange for a promise to construct the building as submitted on the prints. During the construction phase, Peter allowed many modifications resulting in a building reflective of the gaudy architectural trends rather than the creative work originally proposed. Howard, in a fit of rage, destroys the project rather than allowing it to stand – refusing to compromise his efforts or to subvert his ideals.

While a “black and white” person like Howard may be difficult to work with at times (because of an unwavering quest to accomplish the goal without compromise or negotiation), one will ALWAYS know where they stand and what they might come to expect from him or her. In dealing with such a personality, be sure to understand the underlying “why” beneath their actions rather than simply taking actions at face value. We often find ourselves accomplishing great things that were not previously been deemed possible when we embrace creativity and exhibit individuality. We must allow the unique – the unproven – to have a place in our lives if we are to achieve greatness.

Another book written by Ayn Rand, Atlas Shrugged, is one of my favorite books about individual accomplishment prevailing at the expense of societal “good” gone too far. For those unable or unwilling to read a book, pick up the movies (both The Fountainhead and two parts of Atlas Shrugged are available). Either book would make a “great read” as you seek to become all that you can be! Join The Natural as he finds success, share Roark’s quest for perfection or allow John Galt to guide you through Rand’s eerie prognostication of our times. You will be transformed as the words jump from the pages to become indelibly imprinted upon your mind.

There are far too few Naturals or Howard Roarks in today’s world. I often look around to find a world of bottom line thinkers – of endless analysis intended to establish foolproof systems. I see a structured world that rewards accomplishment but penalizes creativity – that encourages “team-think” while negating individuality. In order to maximize potential we should consciously strive to celebrate creativity – to reward those marching to the tune of a different drummer. We should seek to dwell within “the possible” rather than living within “the probable,” constantly embracing innovation rather than accepting the status quo. While structure and systems may be necessary for business to survive, perhaps our economy would have a better chance at thriving if we dared to dream, seizing the opportunity to fail – to grasp success from the jaws of defeat.

Take the time to read a good book about creativity, individuality or accomplishment in the face of great odds or unparalleled objections. Given the choice between breaking a rule and breaking the spirit, I would choose to obliterate the rule rather than (even marginally) inhibit the spirit. What about you?