Every team needs a leader – but
rarely can one individual set the course, trim the sails, maintain direction
and stabilize the ship by him or herself without the help or assistance of
others. True leaders emerge during times of trouble, turmoil and strife –
riding the strength of their convictions – as they leverage the abilities of
others to accomplish exponential multiples of what they could have achieved by
themselves. While there should be very little difference in one’s
leadership style when enjoying success OR facing unexpected hurdles, far too
many “competent” managers take full responsibility for accomplishments while
blaming mistakes on the actions (or inactions) of others rather than sharing
credit for things done well and accepting responsibility for unwanted or
unintended consequences. A good manager assesses his or her situation,
gathers metrics that explain or clarify what has happened in the past and plots
a course that will build upon what has proven successful (or been demonstrated
to fail) so as to minimize risk and maximize the potential of positive results. A good leader bends to fit into their
surroundings rather than standing firmly against life’s storms. An
exceptional leader utilizes all the resources at his or her disposal to ensure
success, safety and continued progress rather than seeking personal praise and
short term-gain (popularity, acceptance, being “liked”) while pursuing
excellence.
Leadership is like a ship at sea as
decisions made and actions taken need a form of propulsion (to make them move
forward), a means of stabilization (to keep them on track), a method to control
direction (to ensure they do not drift aimlessly) and a way to see beyond the
horizon (to safely travel a charted course) in the pursuit of a not yet realized
(but well planned and intended) destination. When setting and
communicating a course of action, a Leader must take responsibility
for his or her actions AND the consequences of the team’s actions by
taking ownership of a situation rather than blaming another for an unfortunate
circumstance – accepting and facing reality while constantly pushing towards an
anticipated destination. He or she must act as a sail by capturing
the wind to push the team forward – anticipating and avoiding changes in the
winds that could disrupt progress. Without a sail (or motor, for the less
classical thinker), a ship will drift endlessly upon the currents having no
control of its motion or expected results. A sail pushes a ship forward
much as a good leader encourages forward progress by recognizing and
anticipating the contributions of each member as the team progresses towards a
final destination. A sail does no good if left folded for, no matter how
much good a sail COULD do, if it is removed from its proper place on the mast
of a ship no intentional progress will be made.
Similarly, if a leader spends time collecting data points and focusing
upon what has happened in the past at the expense of what could (or should)
happen in the future it is like setting a folded sail upon the deck of a ship
with no intention of rigging it to the mast.
The means for success may be within reach but when active and decisive leadership
is missing, a team will wallow and drift aimlessly before eventually (possibly)
reaching a destination (which is often unplanned, unexpected and less than
ideal) than was anticipated.
A ship needs both a rudder and a
keel in order to “stay the course” as it progresses forward. Without some
form of steering a ship cannot turn – and while the quickest path between two
points IS a straight line, life rarely provides unobstructed access to our
goals. Without some kind of stability – a keel or ballast beneath the
surface – a ship will tilt, lean and possibly capsize before it reaches its
destination. A Leader must ask the right questions when
investigating a situation – listening for useful input from others – while
steering around obstacles (or correcting missteps) in the pursuit of a final
objective. A Leader takes his or her personal obligations
(and credibility) more seriously than his or her personal work
expectations. Anticipated or planned objectives invariably change but a
course charted by intentional thought and navigated with integrity can lead a
team through any unexpected obstacle or unwanted disruption. Trust is not
earned easily will be granted when those being led see an individual consistently
demonstrating through his or her life the ability to maintain control and
provide the stability needed to keep a team on course. While taking the
easy road that needs no navigation or situational stabilization (allowing
unequitable situations to exist within a team or partially concealing a truth)
may be less painful and create fewer short-term disruptions or distractions
than would direct confrontation, individuals preferring to dodge responsibility
for their choices and actions will never be seen as credible leaders when given
the opportunity to lead. Straight and
narrow paths through waters having no turbulence are rarely encountered in life
yet those that PROVE themselves credible tend to develop the “hands on deck”
that will make any rough water much more navigable.
A ship cannot travel forever without
stopping for replenishment. While a sailboat needs only the wind to move
forward and a nuclear-powered ship could theoretically travel nearly forever,
both have to stop at some point to resupply. A ship does not typically
reach its final destination by accident or without the ability to seek safety
from the elements to resupply and rest its crew or – regardless of the ongoing
ability of propulsion – the journey would be fraught with danger and
distress. Ships need an anchor to secure
them while considering a new course BEFORE venturing forth if a destination is
to be reached with maximum efficiency. Likewise, a team needs “an anchor”
to hold it back long enough to examine how it must proceed as it seeks new and
innovative routes to accomplish its assigned objective. Fools
rush in – leaders step back so they can understand what was done, why it
happened and what could be done differently BEFORE pushing relentlessly
forward. UNLESS a leader can identify sails, rudders, keels
and anchors within his or her team – accepting each part’s abilities to
contribute and limitation that keeps it from acting independently (in order to
augment it with what is needed to ensure success) – the path taken will never
be traveled without tragic mishap.
A great leader may serve as the sail
to his or her team – capturing the wind and transforming it into the propulsion
needed to reach a destination – but must also recognize the necessity of stability,
direction and the time for reevaluation if he or she hopes to be successful in
moving effective problem resolution and the intentional accomplishment of our
objectives. Crisis becomes the testing
ground for leadership excellence – one can either hold fast by creating,
examining and reviewing metrics that clearly define what has been done in the
past OR one can set sail while maintaining stability and establishing a course
of action that will demonstrate confidence and ensure credibility and take
intentional action that will initiate movement AWAY FROM what always was
TOWARDS what could be but has yet to be discovered. The decision (and the differentiation between
GOOD and GREAT) is entirely up to the leader to make and express to his or her
team.
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