Great leaders involve others in the decision-making process by leading them to a solution rather than pushing them to a conclusion – by allowing them to see both the benefits and the potential pitfalls of any action taken rather than taking the only actionable option presented to them. Managers typically oversee and ensure RESULTS while Leaders allow others to make mistakes (from which they will ultimately grow) so they can independently initiate a successful resolution process (rather than continually being sheltered from harm’s way). Involving the individuals needed for implementation in the decision-making process allows people to make (better) judgments in the future. Helping others make good decisions (and holding them accountable for results) will maximize the number of critical calls employees and those involved within a relationship can make themselves. When others are involved in the decision-making process – learning from both their successes and their failures – allows them to gain the confidence to lead and the courage to learn from failure. It is important that we enhance and add to the experiences of those working with and for us so that they might be able to contribute (and be ready to take over when we are ready to move up) rather than “doing it all ourselves” and finding that nobody is capable of taking our place.
The key to making great decisions is maintaining “mental flexibility.” It is OK to change your mind if the conditions or situations driving your initial decision change. It is never wrong to act UNLESS one consistently acts without first considering all the ramifications involved with the actions to be taken OR by acts inappropriately due to fear of the unknown. The only bad decision is one not made, and the only inexcusable action is one occurring unintentionally or without forethought as to potential consequences and/or ramifications. Being unafraid to make a mistake from which you can ultimately learn is critical as our greatest rewards are often born through the painful experiences of our losses. Far too many people seek to enjoy the rewards offered by doing something differently without investing the effort needed to initiate change…wishing to initiate different results without taking appropriate transitional risks. Those able to make great decisions seek that which might be possible rather than settling for that which is probable. They tend to reach for what they dream rather than limiting themselves to what they can see – recognizing that dreams and imaginings are the precursors to great discoveries ONLY IF they are allowed to initiate action. They have learned that if consciously (and intentionally) doing nothing provides a better result, it is more advantageous to temporarily hold back (until the situation or condition changes) than to foolishly rush forward without apprehension. Before acting one should ask not only “what should be done” but also seek to determine “why” action should be taken and weighing the potential benefits of doing something against the repercussions of doing nothing.
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