The Employers' Association

The Employers’ Association (TEA) is a not-for-profit employers’ association, formed in 1939, with offices in Grand Rapids serving the West Michigan employer community. We help more than 600 member companies maximize employee productivity and minimize employer liability through human resources and management advice, training, survey data, and consulting services.

TEA is in the business of helping people. This blog is intended to address human issues, concerns and the things that impact people - be they self-perpetuated or externally imposed. Feel free to respond to the thoughts presented here, for without each other, we are nothing!

Thursday, July 16, 2020

PROVIDING PATHWAYS AND PASSAGES TO OTHERS

People face crossroads throughout their lives.  Many stressful situations are caused by unavoidable circumstances within our daily lives.  Within the workplace, personal issues are frequently identified as being a major “cause” of inefficiency and lost time but employers should share the blame for creating crisis in people’s lives.  An optimist might work on helping to create positive choices for others while a pessimist would question whether or not choices actually exist within a life that cannot be controlled.  We each are major contributors to the happiness (or sadness) of others – whether it is due to things that we intentionally (or unintentionally) do (or choose NOT to do).  When dealing with others there are usually two courses of action that will either “make or break you” as a leader, mentor of friend.  Consider the following approaches and think about which better fits into YOUR relationship style (and probably defines the effectiveness of your decisions and the quality of your results) as you provide pathways to others seeking safe passage through life:

1)      I know what I want and expect others to do things the way I want them done.  I should not have to tell others why things need to be done a certain way all the time – it would be so much better for all of us if they just did what I asked without question so that we could all move on to other challenges.
OR...
Knowing what I want is half the battle.  Expressing what I want WITHOUT stifling creativity by saying how to do it is the other half.  People should not be told exactly how to do everything but they MUST be told what outcome is expected and given both the ability to experiment and the freedom to fail if they are to achieve any personal fulfillment from their contribution to successful results (OR if they are expected to contribute in the future).

2)      Others bring experience and professionalism to the table.  I expect them to utilize their skills to identify issues and resolve them, not to ask me the same question over and over just wasting everybody’s time.
OR...
People bring experience and abilities to what they do at work, at home or in relationships.  We must remember that the only “stupid” question is usually the one not asked (because an individual is afraid to bring it up or does not understand enough about what is expected to seek clarifying information).  As soon as I express (or even think) that a question (person or action) is a waste of time I have lost the respect and support of the individual being minimized.  When I focus upon reasonable expectations and never ask an individual to do anything without some form of feedback or direction being provided we will typically accomplish great things togetherExpecting (or allowing) someone to run on their own all the time without direction, encouragement or support is simply encouraging them to run away.

3)      When someone does something wrong they will know it – and if they do not recognize their mistake (and if nobody else is brave enough to do it) I feel it is my responsibility to point it out so that it will not happen again.
OR...
People must receive appropriate praise for (or effective guidance to correct) the things they do and the results they achieve but they must first be fully equipped to contribute and to act before they can be held individually accountable for their actions.  Expecting others to “self-discover” their value and “self-reward” their worth discourages active engagement and interactive sharing – two critical factors in the development of good relationships and productive teams.  Expecting good decisions without providing guidance and decision-making tools is like thinking that a baby will walk the day he or she is born – a wishful hope but without foundation.

4)      I worry enough about myself and what my tomorrow looks like – I really cannot take the time to worry about others or put my problems on their plate – I must be “an island” to show strength if I am to be respected in my relationships.
OR...
Worrying about myself is a prudent thing BUT it should not come at the expense of being concerned for others.  Sharing appropriate personal concerns or worries is not necessarily a bad thing or a sign of weakness.  While supporting others cannot easily be done from a position of weakness, it can often be most easily accomplished by engaging all interested parties to come up with the best solution that can be actively supported and advanced rather than trying to impose the ONLY solution that I KNOW is right before moving forward.  Unless (and until) others recognize that their worries and concerns are just as important to me as are my own they will remain a part of the problem rather than a contributor to the solution.

5)      In order to be successful in a relationship I must first be successful myself.  Once I fully accomplish what needs to be done and I am comfortable in my life, THEN I can take the time to share with others and we will all be happier.
OR...
It is good to seek success and demonstrate accomplishment BUT not at the expense of those who rely upon me for physical, emotional or silent support.  Gaining the world but losing my place within it is a travesty rather than a success.  Helping others to discover their role in our mutually safe passage is a parallel path rather than a cumulative journey – I must work with others to bring them alongside me rather than finishing what I feel necessary before focusing upon their needs, wants or desires.  In order to provide others direction, support and pathways to success I must learn to live and thrive within the world in which we all live (rather than simply operating within my own world or expecting them to live fully and without question within theirs) or we could find that when all is said and done we may have achieved our objectives only to find that we have built a lonely place within which we have nobody but ourselves to share our accomplishments.

Sometimes a “definite maybe” or even a “let me get back to you” is the best way to build relationships and successfully work with people – but we must ALWAYS take time to make time for others within our busy lives.  We can provide safe passage by glancing back while moving forward but should never lead while looking too intently in the rear view mirror or we will miss the critical signs of change ahead.   We can establish effective pathways by reaching out while holding back – seeking the input and thoughts of others then considering their value and intentionally discarding (or actively incorporating) them into the formation of a mutually acceptable direction rather than mandating our opinions or solutions as being the “only way.”  We lead by moving ahead slowly enough that others are able to follow – continually moving forward even if we might fall back briefly, intentionally allowing others to contribute, participate and become a big part of any solution rather than seeking to prove how smart or intelligent we might be and how little we feel the need for anyone else’s opinion or input.  Effective relationships of any type involve creating pathways that are clearly defined and closely monitored to ensure safe passage RATHER THAN being tracks that cannot be altered or roads that run only one way. 

For those seeking to learn more about leadership and relationships, check out PATHWAYS AND PASSAGES TO LEADERSHIP – a collection of thoughts for those willing to dream the impossible while seeking the improbable...to settle for nothing less than what could be from life rather than accepting what currently is – that was published several years ago and is available from Amazon at https://www.amazon.com/Pathways-Passages-Leadership-David-Smith/dp/1524601721.

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