Most people have met inspirational leaders during their
lives.
They tend to be understanding or
even introverted – rarely seeking attention for what they do as they prefer to
find their recognition in what has been accomplished.
They do not worry about who gets the credit
for an idea or a job well done – they prefer to share in the positive results
and selflessly distribute praise to others involved.
They are typically the first to accept
responsibility for failure and most vocal in shielding those that may have been
involved but were not accountable for whatever may have misfired. Inspirational
leaders tend to go through life as the base of a pyramid, providing support for
the whole – the cornerstone bearing most of the weight - rather than seeking to
be the stone elevated to the top that everyone sees but truly serves little
purpose.
Inspirational leaders are not always the captains of
industry. They can often be the power
behind the throne, making things happen through their subtle influence rather
than their obvious demands. They are
typically great communicators – be it through the written or spoken word, a
poignant pause, a raised eyebrow, a strengthening smile or an encouraging nod
of the head. To truly inspire others
towards action – influencing their DESIRE to perform as required rather than DICTATING
what must be done – we must first understand what motivates ourselves before we
can begin to motivate others.
Different things motivate different individuals, but everyone
is motivated by something. Money? Success?
Comfort? Recognition? When we manage people it is imperative that
we identify what is important and meaningful to them as we ensure that our own
motivations never supersede the needs and requirements of those being led
(which can only occur if one truly takes an interest in those being managed). Recognizing that “mature” workers prefer
rules (and their consistent application) to an individualized approach of
employee discipline, for example, helps us understand why they might react
differently than a worker just out of college who would prefer “group-think”
and “second chances” (and might think/respond/react differently should we apply
rigid and absolute interpretations of rules or procedures). Understanding that sales people often prefer
public recognition, freedom from structure and broad parameters in which to
operate while administrative professionals would like enforceable standards of
conduct and measurable objectives helps to clarify the friction that often
exists between more structured “anchors” and more free-spirited “sails.” Values, experiences, socio-economic status,
learning styles, and “stage-of-life” all strongly influence behavior at work and
must be considered before attempting to lead.
Beyond age, aptitude, experiences, and social status, there
are subtle motivational influencers we must acknowledge when leading
others. These less obvious critical
human factors would include:
- How one wishes to be
recognized for their accomplishment
- When (and in what manner)
credit is preferred for contributing a good idea (or correction is best
and most productively heard)
- How much freedom an
individual needs (wants or simply desires)
- When should a person be
allowed to learn from failure without fear of reprisal (vs. being stopped
and corrected before failure becomes reality), and
- How confidence can be instilled
in others by their knowing someone is there to “support them and pull them
along” rather than to “push them into unchartered waters expecting
immediate results”
As a parent would raise a child, a manager often finds him
or herself in situations where both praise and punishment must be administered
– and understanding an individual’s personality, upbringing and values becomes
invaluable when leading them to seek success without inhibiting their growth. Inspirational leaders treat those being lead
with dignity, respect and EQUITY (rather than equality) as they know every
person has been given different tools, abilities and resources that must be
blended into the workings of the whole with each contributing in a manner that allows
them to achieve both personal and organizational success. Expecting (or implying the expectation) that
everyone will contribute equally to the resolution of a problem or situation
unfairly burdens those that would prefer (and are good at) “doing” while holding
back those that are creative, innovative and willing to take well-considered
risks.
A good leader demands respect – a great leader receives it
without asking. A good leader is able to
accomplish change – a great leader initiates change exponentially greater than
he or she could anticipate by leveraging the creative power of each individual
working for him or her and channeling it towards the accomplishment of a common
goal. A good leader pushes his or her
people to perform – a great leader creates a vision then gets out of the way so
that his or her people can move forward together towards its accomplishment
without fear of reprisal should they need to learn from failure along the way.
Great leaders often minimize what someone cannot do or how
he/she might be different than everyone else preferring to focus instead on
individual strengths and the value of including diverse experiences, perspectives
and ideas within the decision-making process – and how those unique
characteristics can be leveraged to develop and implement creative
solutions. Recognizing and acknowledging
our own motivators will help us to be better leaders – understanding them will
help us become better individuals.
Providing an environment in which everyone can operate to their highest
potential will help them to become good employees – creating an environment
where they are able to work together towards a common goal without fearing
resentment or failure as they contribute equitably to the implementation of
potentially alternative solutions will help them to become better people.
Truly great and inspirational leaders put others ahead of
themselves as they become the wind beneath the wings of those encouraged and
allowed to soar to great heights. They
rise with those around them, being pushed upwards by the group’s
accomplishments rather than stepping upon individuals beneath them as they
climb the ladder to personal success.
Leadership is not innate as it takes much study, self-sacrifice and
practice to transform a good manager into a great leader (and it is made easier
if an individual is “wired” to lead and that strength is recognized through
appropriate profiling before being given the opportunity to lead). While management techniques can be learned
and applied to create a specific outcome, leadership is an art that must be
demonstrated by how we react and respond to others and in the way we live and
act everyday – the consistency that allows others to count on you doing what
you say you will do whether they like it or not. While leaders and managers are both able to
get things done, a strong manager demands obedience and compliance while a
great leader instills confidence and trust.

Individuals forming successful relationships within a
non-supervisory or leadership capacity (whether inside or outside of work)
share the same tendencies but they are rarely acknowledged. Instead, terms like “kind, warm and
understanding” rather than “tough, selfish and self-centered” are more often
used outside of the workplace when, in reality, the same characteristics that
make a leader great tend to make a person great within their personal relationships. Putting another (rather than yourself) first,
understanding the needs of others before prioritizing and communicating your
personal needs, allowing another to learn from failure – even if it might hurt
– are subtle characteristics that can create (or destroy) effective and meaningful
relationships. Inspirational leaders
often work behind the scenes to accomplish what must be done. The same is true within relationships –
supporting another to encourage their success while finding joy in what others
might think of as being mundane (though their work is often the “glue that
holds things together” rather than the polish that everyone else sees) and
caring more for another than you might care about yourself are behind the
scenes strengths that are too infrequently praised. Dominating, dictating or “winning at any
cost” are attitudes that tend to poison relationships (much like they destroy
mutual dignity and respect within a workplace setting). While we all may want to “leave work behind”
when we go home (or leave what happens at home outside the door when going to
work), do not leave behind the positive characteristics that make us good at
what we do because they are often the same strengths that make us good at being
who we are.